SeekHut
    Updated community playbook

    Community Guidelines

    SeekHut connects people who need help with trusted experts. These interactive guidelines highlight how to participate responsibly and keep every conversation productive.

    Focus overview

    Everyone expectations

    Switch tabs to explore role-specific tips.

    SeekHut thrives on respect, clarity, and reliability. These expectations apply to every member whether you are browsing, booking, or delivering services.

    Communicate transparently

    Be clear about timelines, scope, and availability. Keep conversations on the platform so we can help if something goes wrong.

    Protect personal data

    Never share passwords, banking information, or other sensitive data in chats. Use the built-in payment tools for every transaction.

    Deliver on commitments

    Show up prepared, respond promptly, and follow through on tasks you accept. If plans change, update the other party quickly inside SeekHut messages.

    Keep interactions safe and supportive

    Use clear, respectful language

    Host conversations with empathy and stay responsive.

    Answer questions promptly, confirm next steps in writing, and summarize agreements in the chat.

    Automated reminders help track replies—turn them on in account settings.

    Flag issues early

    We investigate safety concerns quickly when reported.

    Use the "Report" action on listings, offers, or messages if you notice harassment, fraud, or content that violates these guidelines.

    Add screenshots or chat references so moderators can review faster.

    Build trust through verification

    Complete profile checks to unlock higher visibility.

    Upload a profile photo, confirm email and phone, and keep your availability calendar current so members know when you can respond or deliver work.

    Verified accounts are prioritized in search and featured recommendations.

    Additional resources

    Need to report something urgent?

    Reach our team with details so we can investigate quickly. Provide links to the listing or chat for the fastest resolution.